The Quick variation: In case you are on the lookout for a distinctive gemstone or unique wedding present, Leibish & Co. has actually a sturdy supply of top-quality, colourful, and conflict-free diamonds and gemstones. The family-run company has-been functioning online since 1998 with your own touch with which has gained repeat company worldwide. Leibish & Co. allows you purchase free rocks or even to utilize their no-cost “Design your personal” device to bring your own ideal little bit of jewellery alive. With years of experience and solid design under the strip, Leibish & Co. is on the brink of growing its inventory to watches as well as other add-ons.
Whenever Leibish Polnauer launched his first on the web diamond company in 1998, it got almost an entire time to publish a single image and description to his asian women dating website â but he was a visionary who watched possible inside the fledgling realm of e-commerce. “as he views the possibility in an idea, he’ll do everything within his power to progress along with it,” mentioned Benji Margolese, Director of information promotion for Leibish & Co.
Leibish developed a fruitful, family-run process along with his girlfriend and children offering in management jobs. They’ve got grown an effective internet business with workplaces found throughout the world. Leibish & Co. is a leader in unique coloured diamonds and gems that are difficult to find somewhere else. Its expensive diamonds are conflict-free, basically an important facet for most shoppers.
“People visited us simply because they search something a tiny bit different, anything a tad bit more unique than everyone has,” Benji said.
While Leibish & Co. provides top-quality conventional diamonds, the firm specializes in colorful, unique precious jewelry. When requested precisely why business has actually these a top buyer return rate, Benji quickly pinpoints the reason.
“It is a variety of excellent services and products, great service, and jewelry created to your highest quantities of perfection,” the guy stated. “The precious jewelry we make is not your daily, mass-produced brand of product. Every piece is actually custom-made to completely suit the diamond or gem stone chosen by customer.”
A family group Affair With individual Service
Leibish & Co. is actually a true family business, with Leibish’s family playing key functions within the company.
Leibish serves as creator and chairman on the business, while his wife, Rosi, is the business’ Activities management. Their particular oldest child, Chavi, functions as top honors Jewelry Designer â which can be a massive obligation since custom precious jewelry comprises above 50percent for the businesses company, Benji mentioned.
Leibish’s eldest boy, Yossi, could be the CEO of Leibish & Co. Another son, Shmulik, who is a graduate of Gemological Institute of The united states, may be the main Diamond Buyer when it comes to organization. “Shmulik is, frankly, one of many gifted tone diamond specialists in the,” Benji mentioned.
Leibish’s boy Itzik could be the company’s COO and runs the nyc workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kiddies, is the organization’s CFO.
“As one of the longtime members of the group, I’m able to let you know that, although there isn’t any relationship, they start thinking about me personally, and others, element of their family,” Benji stated. “everyone bring our very own expertise to the business, but work together to consistently expand the organization.”
Clients are in addition treated like family members at Leibish & Co., where the company invests fuel into individual solution and product sales. “if you’ve ever addressed one particular representative, as an example, that is the exact same individual you are going to usually handle, whatever you happen to be phoning or writing in about,” Benji stated. “do not believe in passing customers around to various divisions when they have a question or particular issue they want to manage.”
Customers Come From throughout the World
Leibish provides a couple of distinct clients: discover customers, which mainly shop through site, stores, and those in the trade business, who usually look at the company’s primary offices in ny, Israel, and Hong-Kong.
Many Leibish & Co.’s clients are from the usa. Their then hottest audience is Canada, followed closely by the United Kingdom, Australian Continent, Hong Kong, additionally the rest of European countries.
Consumers at each and every phase of life store at Leibish & Co., though the majority are amongst the years of 35 and 54, Benji mentioned. Moreover, the organization garners around 300,000 site visits every month â and keeps the majority of their consumers finding its way back.
“With over a 70percent return customer score, we continue to be among the most popular businesses in our market,” the guy stated.
Colorful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. stocks high-end jewelry, additionally preserves inventory versatility, especially for on line consumers, Benji said. The business sells a huge selection of loose diamonds and valuable gemstones, but the crucial items are customized jewelry designs.
“We hold a large assortment of multicolor diamond and gemstone jewellery, with on the rarest colors previously seen,” the guy stated. “we’re acknowledged best by the bread-and-butter items â yellow diamond and pink diamond involvement rings. But we sell diamonds of nearly every shade, and important gems â such as sapphires, emeralds, and rubies. We offer precious jewelry constructed with colorless diamonds, too, but the expertise is within the arena of color.”
For clients who have some thing in mind and require help that makes it an actuality, Leibish & Co. provides a “Design yours” precious jewelry device, which Benji mentioned is its most well known item.
“Naturally, when looking for an unique piece, folks usually want specific stones and setting designs they will have already fallen deeply in love with,” the guy stated. The “Design your very own” tool makes it possible for clients to construct a bit utilising the stone, establishing, and metal of their option.
“it permits them to bring their particular goals your â with our knowledge in workmanship,” Benji told united states.
Extras & brand new using the internet Tools waiting for you for Leibish & Co.
since it appears forward to the future, Leibish & Co. is actually slowly shifting toward higher-ticket items and product range. The firm seems comfortable branching over to new products due to the commitment and love it applies to perfect their present designs.
“we’ve discussed exposing numerous extras â particularly luxury watches, handbags, plus pens,” Benji stated. “But we made a decision to hold back until we initial perfected our very own major line of item, which is diamond jewelry.”
Leibish & Co. is looking for ways to continue refining their common website, also. A good way it plans to boost the internet based experience is through introducing augmented fact functions, that will offer virtual customers a lot more of an in-store experience.
As a company with its roots in colourful expensive diamonds and ecommerce, Leibish & Co. will continue to innovate in a conventional sector which views modification while the different, perhaps not the rule.